Telephone VoIP exchange

Aster Operator is an application intended for a switchboard operators and a personal assistants that use telephone exchange. The Asterisk Operator allows comfortable management of calls and stations of logged user (operator), who uses telephone VoIP exchange Asterisk.

• Integrated VoIP phone fully cooperating with the application.
• Displaying of incoming calls on every operator´s station. Receiving or canceling of incoming call.
• Incoming calls managing options: receiving, moving call onto the first position in a queue.
• Automatic receiving of incoming call after an adjustable delay.
• Displaying an informations from the database about caller by its phone number.
• Displaying a list of stations, to which was caller last switched. Option of reswitch.
• Displaying an active calls on every operator´s station.
• An option of managing active call: canceling call, reswitch to the other station.
• Writing informations about calling person and saving these informations to the database.
• Sharing the database of informations about calling person among all the operators.
• The export and import of data about a calling person.
• Displaying the stations of operator, its status, chosing of default station. A possibilities to create call from the operator's station, receive and terminate call.
• Displaying a missed calls, possibility to call back.
• Displaying a history of calls.
• Transparent showing of the telephone exchange users list (and its stations).
• Displaying the station's status of the telephone exchange all users (quiet, ringing, talking, etc..).A possibility to create call to chosen station.
• Displaying an user status by its stations (quiet, ringing, talking, disconnected, etc..).
• A possibility to create own groups of the users. A possibility to divide telephone exchange users by a company structure.A sharing groups of users among the operators.
• Creating own telephone list. Connecting to contacts in the LDAP. Connecting to contacts in the MS Outlook.
• Searching in the telephone exchange users list.
• Transparent and modifiable graphical user interface, choosing window, which should be displayed. Application remembers, what windows are chosen for displaying, the windows layout and width of columns in tables.
• A window with help of next step.
• A language mutations (now English and Czech, followed by the other languages soon). Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript
• Integrated context help.
• Wide support for the product, forum for users experiences exchange and for a contact with developers.
• Designed for the operating system Microsoft Windows. Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript
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